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Complaints Policy

About Us
Complaints Policy
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FWT+DP welcomes feedback. All complaints received will be accepted and handled in an appropriate, timely and fair manner.

FWT+DP make its feedback procedure freely available via its website and other means and will actively inform program participants, partner organisations, trainers and other stakeholders to make a complaint if not satisfied with any actions of FWT+DP staff, contractors or service delivery. Anyone expressing concern or providing feedback will be encouraged and supported to follow the feedback procedure.

Complaints Procedure











Complaints Policy 2015

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